Frequently Asked Questions
Everything you need to know about bringing In Signe into your home.
What is the typical shipping timeframe for furniture items?
Most of our standard home decor items ship within 3-5 business days. Larger furniture pieces require specialized freight handling and typically arrive within 2-3 weeks depending on your location.
Do you offer international shipping?
Currently, In Signe ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and will be calculated at checkout.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
Are your products sustainably sourced?
At In Signe, we prioritize ethical craftsmanship. We partner with artisans who use FSC-certified wood, recycled textiles, and low-VOC finishes to ensure your home is both beautiful and eco-friendly.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our logistics portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.